Support
A person, not a ticket.
One dedicated technician per practice — on chat, on video, on every case. Send us a message and we'll get back to you.
- Chairside scan review, live — while the patient is in the chair
- Video & chat with your dedicated technician
- Design approvals and case tracking in the portal
The DentSure difference
Never scan alone.
One dedicated technician per practice — on chat, on video, reviewing scans while the patient is still in the chair.
- Chairside scan review, live
- Video & chat — a person, not a ticket
- Design approvals in the portal
What if a restoration doesn't fit?
Send it back and we remake it free, no questions asked. Your technician reviews the case with you first so the next one seats.
Can you help while the patient is still in the chair?
Yes — your technician reviews scans live, chairside, over chat or video, so issues are caught before the patient leaves.
How fast is the turnaround?
Crowns and bridges are back in your office in 5 days. Aligners take about 12 days from submission to arriving in office.
Who trains my team on the scanner?
We do — the Helios 700 is installed and your whole team trained by us, with onboarding and chairside support included.
Prefer to see it live?
Book a walkthrough and meet the team behind your cases.